Competitiveness
remains a key challenge for the hospitality and
tourism industry. To be competitive, businesses
must find ways to improve efficiency, boost productivity
and reduce costs. With
Best Practice, Fáilte Ireland provides
you and your team with a framework to help you
match your business processes against the best
in the world. Best Practice teams work on action
plans to implement continuous improvement in
operational areas - food and beverage, accommodation,
reception, administration, marketing, finance,
and human resources.
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The
Best Practice programme offers you the Best
Practice ‘pack’, workshops, mentoring
support, site visits, and team development
sessions. Specialist advisors and documentation
will be at hand to guide you through each business
process.
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Optimus
Business Excellence uses the model developed by
the European Foundation for Quality Management
(EFQM). Business Excellence provides a framework
to help you measure your position on the route
to excellence, identify where improvements could
be made and develop innovative solutions.
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To
be successful at this level, companies must
display a strong results orientation, a passionate
customer
focus, a commitment to performance measures,
and an enthusiasm for continuous learning and
innovation.
The
Optimus Business Excellence programme provides
a range of consultancy tools to help
you engage in self-assessment and continuous
improvement. Advisors will support your journey
to meet the extensive excellence criteria,
along with site visits and benchmarking workshops.
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